PAYMENT

                    PayPal is preferred; Money Orders and Checks are accepted

          Orders are shipped out on the Monday after payment is received unless otherwise arranged with us. 

SHIPPING

          To provide the most economical cost, we ship FedEx Priority Mail as default. If you prefer another service, please contact us.

We package our fish using cycled water, pure oxygen and double-up 3 mil poly bags

          Due to some very active species, some fish may be tranquilized and appear sluggish. Please introduce them to fresh water if they have gill movement.

Tracking No.’s shall be automatically received when using PayPal or upon request.

LIVE ARRIVAL GUARANTEE

Please buy with confidence that you will receive your fish alive and healthy. However, in the event that your fish are DOA, a digital picture of the deceased fish inside the original bag and packaging will need to be sent to chad@sugarcreekfishery.com on the day that shipment is received. All legitimate DOA claims will be considered for replacement of fish minus the shipping cost. We are not responsible for shipping payments on DOAs or replacements.    

LEGALITY

          We do not and will not knowingly ship fish into a restricted area. The buyer is ultimately and fully responsible for understanding and complying with any and all local, state or federal laws pertaining to the possession of fish at their locality. Contact your local department of fish and wildlife for more information regarding the laws in your area.

Questions

Please feel free to contact us at any time by email by visiting the          site: www.sugarcreekfishery.com

*Attention

 When adding additional quantity of the item, the

shipping price will be adjusted.