PAYMENT
PayPal is preferred; Money Orders and
Checks are accepted
Orders
are shipped out on the Monday after payment is received unless otherwise arranged with us.
SHIPPING
To
provide the most economical cost, we ship FedEx Priority Mail as
default. If you prefer another service, please contact us.
We package our fish
using cycled water, pure oxygen and double-up 3 mil poly bags
Due
to some very active species, some fish may be tranquilized and appear sluggish. Please
introduce them to fresh water if they have gill movement.
Tracking No.’s shall be automatically
received when using PayPal or upon request.
LIVE ARRIVAL GUARANTEE
Please buy with confidence that you will receive your fish alive and healthy. However, in the event that your fish are DOA, a digital picture of the deceased fish inside the original bag and packaging will need to be sent to chad@sugarcreekfishery.com on the day that shipment is received. All legitimate DOA claims will be considered for replacement of fish minus the shipping cost. We are not responsible for shipping payments on DOAs or replacements.
LEGALITY
We
do not and will not knowingly ship fish into a restricted area. The buyer is
ultimately and fully responsible
for understanding and complying with any and all local, state or federal laws
pertaining to the possession of fish at their locality. Contact your local
department of fish and wildlife for more information regarding the laws in your
area.
Questions
Please
feel free to contact us at any time by email by visiting the site: www.sugarcreekfishery.com













